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I recently upgraded from my free mirro account to the education plan but mirro is still telling my that I am still only allowed three boards? I thought the education plan gave more oppportunity and ulimited or more boards? I would really appretiate the help. I also tried to make a new team other than the one im currently in for another class and the same thing happened where it said I needed to upgrade to a payment plan despite being on a educational plan. Is there  any way to fix this? or get into contact w anyone?

HI ​@elena.villarreal 

Thanks for reaching out and for sharing the details!

The Education plan does indeed allow you to create unlimited boards. Based on what you described, it looks like you might still be viewing or creating boards under your Free plan team rather than your Education team.

To double-check:

  1. On your Miro dashboard, click the team dropdown in the top-left corner (as shown in your screenshot).

  2. Look for a team labeled EDU or Education.

  3. Select that team — your Education plan and its unlimited board access should be active there.

 

That said, I’ve also converted your post into a support ticket so our team can verify this on the backend. They’ll confirm whether your account is linked to multiple teams under different plans and help you access the correct Education workspace.

Thank you for your patience while we look into this!