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Cursor leaves a trail

  • December 27, 2022
  • 2 replies
  • 39 views

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My and my students’ cursor started leaving a trail on my and my students’ boards last Wednesday (Dec 21). I’ve found the same problem in one topic (https://community.miro.com/ask-the-community-45/resolved-glitch-on-miro-board-where-the-cursor-trails-are-repeating-7309), the problem was fixed by Miro team that time. Please help me fix this :) 

 

2 replies

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Kiron Bondale
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  • Volunteer Community Moderator
  • December 27, 2022

@Alexandra Khromykh -

Does this happen regardless of how you access Miro (e.g. browser, desktop app)? Does it happen on one board or multiple boards?

In case it is a general issue affecting multiple boards and clearing browser history & cache doesn’t fix it, I’d recommend opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron