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Changing Admin account to Occasional license - Consultant plan

I should be able to change my Admin account to an Occasional license, but that option doesn’t show up in Bulk Actions. Any recommendations?

Many Thanks :-)

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Best answer by John Cartier 11 January 2021, 20:49

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It appears that I can view the “Active Users” in two different ways - one way shows me options for changing licenses, and the other way does not.

The view arrived at via my Profile lets me change licenses.

If I view “Active Users” via the Company option, license changes aren’t available.

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