Skip to main content
Answered

Changing Admin account to Occasional license - Consultant plan

  • January 11, 2021
  • 1 reply
  • 324 views

Hello!

Per this article: https://help.miro.com/hc/en-us/articles/360017571514-Account-Access-Levels

I should be able to change my Admin account to an Occasional license, but that option doesn’t show up in Bulk Actions.  Any recommendations?

 

Many Thanks :-) 

Best answer by John Cartier

It appears that I can view the “Active Users” in two different ways - one way shows me options for changing licenses, and the other way does not.

The view arrived at via my Profile lets me change licenses.

If I view “Active Users” via the Company option, license changes aren’t available.

This topic has been closed for replies.

1 reply

  • Author
  • New Here
  • Answer
  • January 11, 2021

It appears that I can view the “Active Users” in two different ways - one way shows me options for changing licenses, and the other way does not.

The view arrived at via my Profile lets me change licenses.

If I view “Active Users” via the Company option, license changes aren’t available.