Cannot recover board

  • 8 January 2023
  • 2 replies
  • 21 views

I created a board without logging in. It is still in the 7-day period in which I can download it if I sign up, however, whenever I try to sign up to unlock it, I get the sign up page, sign up or in and then I get re-directed back to the sign up to unlock the board tab 

 


2 replies

Userlevel 7
Badge +7

Hi @Ves. Have you opened a support ticket for this?

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

Userlevel 7
Badge +12

@Ves - There have been bugs in the past with these free "web whiteboard" boards.

If you are unable to sign up for a paid subscription, you will not have access.to the support form from your dashboard or from within a board.

I will convert your post into a support ticket. You should receive a confirmation email shortly. 

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