Why can’t the board owner create his own stickers and text? Although an invited user of this board can add a sticker and write text. Plan: starter
board owner can't create stickers
There is a user who purchased Starter access for 1 user. Created a board. I made the settings - whoever has the link can edit and shared the link with me.I went to the board and can create stickers and insert pictures there - but the owner of the board does not see them.I managed to make 1 sticker and new ones become visible only if I make them through “TAB”.At the same time, the owner of the board cannot create a sticker - he pokes at the panel on the left, selects a sticker, but when he pokes it on the board, it does not appear. And if it appears, then he cannot write text on it.
Userlevel 7
+12
And if it appears, then he cannot write text on it.
Is the user first selecting the Text tool?
Can you tell is more about the user’s set up?
- What operating system are they using?
- Are they using a browser? Which one?
- Are they using the Miro desktop app? Tablet app?
It may help to show the Community what is happening with a video recording, e.g., Loom is free and quite easy to use and share a screen recording.
As a paid subscription user, your friend can also open a Miro support ticket by following these instructions:
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