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I can't pay for a monthly subscription for starter plan, i’ve tried to use 2 different cards (Visa, Poland and Lithuania) and in all cases there is a message "there is an issue with your payment method. Try a different payment method". Please, help me.

Hi @Business Tools 

 

Sorry to hear about the billing issues. I’ve converted this into a ticket for you and someone will reach out shortly. 


I also have the same problem with the payment^ please help me , tried already 6 cards from different countries and have no luck. How could I solve my problem?


@Olga_Sannikova - I replied to your post here: https://community.miro.com/ask-the-community-45/an-issue-with-the-payment-16528


Same issue. 


Hi @AndiB 

 

I replied in the other thread you posted in; I created a help desk ticket for you and someone will get in touch to help.


I'm having the same problem.


Hi @Masaki Otake 

 

I’ll convert your comment into a support ticket, and someone from our team will reach out to you shortly to assist with your payment problem.

 

Thank you for your patience!


I recommend checking if your cards are enabled for international transactions, as that can sometimes cause problems. If that doesn’t work, you might want to reach out to Miro’s support team for assistance. They should be able to help you resolve the payment method issue.


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