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Question

Access blocked for my visitors on my boards

  • May 20, 2026
  • 1 reply
  • 9 views

Hello!

I’m on the starter plan and have many boards of my own that I share in public with some people.
They’re “visitors” on the Miro sense and now some of them cannot access the board anymore and are seing this message:

 

What is weird is that on the starter plan no limit is set on visitors:

 

Any Ideas on what’s the problem and how to proceed ?

Thx!

1 reply

Robert Johnson
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  • Volunteer Community Moderator
  • May 20, 2026

@AdamB There was a similar report of this here:

You could try setting the board’s public/visitor access to no access back to whichever access level it was previously at.

What I would also suggest doing is to open a Miro support ticket to get a definitive answer as to why this is happening. Unfortunately, it may also be the result of an A/B testing experiment.

Opening a support ticket

Paid subscribers can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C