Skip to main content
Answered

App initizalization failure

B
Forum|alt.badge.img

The board is just loading and says something about the system failure. Does anyone have this problem now?

 

Best answer by Eca

Hi ​@IDRI,

 

Thank you for bringing this to our attention! Let’s work together to troubleshoot the issue. Could you please share the steps taken to troubleshoot this? If there’s non yet, have you tried the steps here:https://help.miro.com/hc/en-us/articles/360013588560-Board-performance-and-loading-issues?

 

If the issue persists after troubleshooting, kindly reach out to support team and provide answers to the questions below:

  1. Does the issue occur on one specific board, or does it happen across all boards? Please provide the link to the board where the issue occur.
  2. When did you first notice this problem? An approximate date and time would be helpful.
  3. Have you tried accessing the board using the Miro Desktop app? Since the issue seems browser-specific, could you also let me know which browser and version you’re using?
  4. Lastly, could you share more about your internet connection? For instance, are you on a VPN, a home network, or using another type of connection?

Your responses will help us pinpoint the cause and provide a solution. Let me know if there’s anything else I can assist with in the meantime!

View original
    Was it helpful?

    3 replies

    Mettin
    Mironeer
    Forum|alt.badge.img+1
    • Mettin
    • Mironeer
    • 86 replies
    • May 16, 2024

    Hey @Bradley Butcher,

    Thats weird, and annoying 😮‍💨.

    Could you let me know if the problem also occurs in another browser? If it doesnt > try clearing your cookies in Safari and then retry?

    Cheers,
    Mettin

    I
    Forum|alt.badge.img
    • IDRI
    • New Here
    • 1 reply
    • December 20, 2024

    Hello,
    This morning a have the same issue on firefox but it’s working on chrome

    How can we solve this?

    Eca
    Mironeer
    Forum|alt.badge.img+2
    • Eca
    • Mironeer
    • 1975 replies
    • Answer
    • December 20, 2024

    Hi ​@IDRI,

     

    Thank you for bringing this to our attention! Let’s work together to troubleshoot the issue. Could you please share the steps taken to troubleshoot this? If there’s non yet, have you tried the steps here:https://help.miro.com/hc/en-us/articles/360013588560-Board-performance-and-loading-issues?

     

    If the issue persists after troubleshooting, kindly reach out to support team and provide answers to the questions below:

    1. Does the issue occur on one specific board, or does it happen across all boards? Please provide the link to the board where the issue occur.
    2. When did you first notice this problem? An approximate date and time would be helpful.
    3. Have you tried accessing the board using the Miro Desktop app? Since the issue seems browser-specific, could you also let me know which browser and version you’re using?
    4. Lastly, could you share more about your internet connection? For instance, are you on a VPN, a home network, or using another type of connection?

    Your responses will help us pinpoint the cause and provide a solution. Let me know if there’s anything else I can assist with in the meantime!

    Eca :)

    Reply


    Behind the Canvas Highlights + Your Turn to Weigh In

    Terms & Conditions