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Restore .rtb file from one account to another


Hi,

 

I worked on a project with client, on their paid Miro account, and have downloaded the backup in .rtb file. Now I want to open/import those .rtb files in my free account. How do I do this as pointing to .rtb file on my local drive from ‘upload’ toolbar on left doesn’t work restoring the file.

Thanks,

 

Rehan

Best answer by Eca

Hi ​@Tailun Sham,

 

If you are on a paid plan, you can restore your board by following the steps here:

Hope this helps!

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5 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • June 25, 2020

@Rehan Saiyed -

I don’t believe it is possible to restore from an RTB file with a free account - when I click on the Upload from Backup button it brings up the “upgrade to a paid plan” dialog.

Kiron


  • Beginner
  • 3 replies
  • January 7, 2025

I belonged to paid account; any steps can follow? Thanks!


Eca
Mironeer
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  • Mironeer
  • 2108 replies
  • Answer
  • January 9, 2025

Hi ​@Tailun Sham,

 

If you are on a paid plan, you can restore your board by following the steps here:

Hope this helps!


  • Beginner
  • 3 replies
  • January 10, 2025

Hi Eca,

Sounds great, busy these few days, will try this process next week!

Thanks a lot!

Tailun :)

 

 


  • Beginner
  • 3 replies
  • January 10, 2025

Hi Eca,

Great, this works.

Thanks again !

Tailun

 

 


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