Skip to main content

Retreiving receipts and invoice information

E

 

Hey, our team cannot get a hold of any receipts or invoices in the Miro app to send over to our accountants. Can’t see anything on your status pages though around billing also. It’s been like this since yesterday around 11am GMT at least :)

Kiron Bondale
Forum|alt.badge.img+7
  • Kiron Bondale
  • Volunteer Community Moderator
  • June 21, 2022

@Elin Lu -

I just checked our Consultant Plan Company - Billing - Invoices, and it showed up fine so it might have been a temporary issue. In case it is still not working for you, I’d recommend opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
Véronique Carbonneau
1 person likes this
  • Véronique Carbonneau
    Véronique Carbonneau
E
  • Elin Lu
  • New Here
  • June 21, 2022

Thanks @Kiron Bondale . Still experiencing this issue and I think definitely it is a bug of some sort. I’ll open a support request, thank you.

Kiron Bondale wrote:

@Elin Lu -

I just checked our Consultant Plan Company - Billing - Invoices, and it showed up fine so it might have been a temporary issue. In case it is still not working for you, I’d recommend opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron

 

Robert Johnson
Forum|alt.badge.img+13

There are likely issues unrelated to the billing page going on as I just got this same error when loading a dashboard of a Free Plan team in Firefox.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

Reply


Behind the Canvas Highlights + Your Turn to Weigh In

Terms & Conditions