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I was charged for seat after plan cancellation


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Hi!

Today I cancelled the consultant plan. There was one team member in my team that I wasn’t aware of. After plan cancellation I was charged additional $9 for the seat [sic!!!] I cancelled the subscription because I didn’t want to pay anymore :) Moreover, my plan is still valid for 5 more days. It does not make much sense for me. When you cancel subscription you are not able to edit some of your boards. I would expect that any team members would be just removed / lose access to the boards using the similar logic. I don’t really understand why I was charged 

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March 12, 2021

@Kasia Malkiewicz -

I’d recommend contacting Miro support for this concern here: Submit a request – Miro Support & Help Center

Kiron

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Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • March 12, 2021

@Kasia Malkiewicz -

I’d recommend contacting Miro support for this concern here: Submit a request – Miro Support & Help Center

Kiron


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Thank you Kiron, I’ll contact the support.