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Problem with links in Templates

  • October 28, 2024
  • 4 replies
  • 69 views
D

I have two issues with the link usage, and i am not sure about them being just bugs or intentional. It seems as if it where bugs.

 

  1. When i link objects (like images) to elements of the board, then it works fine when i continue to use the same board. However, when i save this board as a template, then SOME of the links continue to be directed to the elements within the same new board (instanciated from the template), and SOME of the links link back to the board where the template was originally saved from. It seems to happen randomly. This is why i suspect that it could be a bug. I always save frames as the linked elements, and the objects that carry the links are always imported images.
    1. Here are the objects that carry the initial links. They link to frames within the same board.
    2. This is how the linkage functions: from one canvas where the link carrying objects are, to frames that contain other canvases.
    3. When the new board is used from the saved template, some of the links work fine and link to the newly created board (green) and some of the links link back to the original template board (red).

 

 

  1. When i try to use the link to a template within a board, then this template used to open in a new instance and as a new board. For example, all of those links are supposed to open the respective canvas, which is itself saved as a template in the library.
    This worked until recently. But now, nothin happens.
    Links within the board, to single templates.

 

Can anyone, especially from the Miro support team help me out with this issues?

 

Thanks a lot, best wishes

Benjamin from Datentreiber

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4 replies

ElvaMiro
Mironeer
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  • ElvaMiro
  • Mironeer
  • 922 replies
  • October 28, 2024

hi @DataDriverOlav 

Sorry to hear about your issues. I have created a support ticket for you and someone will be in touch. 

Once you find the source of the issues, please report back here, in case it can help future users. Thanks!

D
1 person likes this
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    DataDriverOlav
Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7345 replies
  • October 28, 2024

@DataDriverOlav - The Link to action generates links relevant to objects on the same board, which will continue to link to objects within the board to which they exist, even if you duplicate the board or restore it from a board backup. For example, you create a table of content on a board to point to frames within the board. When someone duplicates the board, the links will still point to frames within the same board.

And links created with insert link action creates absolute links, i.e., they will always point to the unique object/URL/site/etc. to which they were originally created to link to. For example, you create a master board with links to a bunch of other boards. And on each board, yo need to link back to the “master” board with all of the inks to other boards - here you would use the link feature.

More on this here: https://help.miro.com/hc/en-us/articles/360017572354-Internal-and-external-linking#h_01F75MYWH2KKTTTRGRDY8N12R5

 

And in this post where I further explain the differences and when to use them:

https://community.miro.com/miroversity-forum-92/linking-objects-together-in-miro-7614?postid=31968#post31968

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Kenneth Ritley
1 person likes this
  • Kenneth Ritley
    Kenneth Ritley
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@Robert Johnson thank you for your reply.

 

Unfortunately this does not solve the problem.

As I mentioned: some of the links, which all have been using only the "link to" function, do link to objects within the same board, and some of them link to the original template board, as soon as the template is created.

 

Same for the "insert link" function: it does not work at all for linking templates (in order to link directly to a certain template via text). Just the "home" screen opens, and nothing else happens. This has been different before the introduction of some of the recent features. When I back then linked a template, it would open a new board with that template, when clicking on the link.

 

Thanks and best regards.

Benjamin

Robert Johnson
Eca
2 people like this
  • Robert Johnson
    Robert Johnson
  • Eca
    Eca
Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7345 replies
  • October 31, 2024

@DataDriverOlav - Yes, it does sound like something may have changed.

Once you have a response from the support team, if you could take a minute to share what the issue/resolution was, it may help others in the future (I’d be curious to know myself). 🙏

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Eca
ElvaMiro
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  • Eca
    Eca
  • ElvaMiro
    ElvaMiro

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