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Will I get reimbursed for decreasing the number of licenses for remaining months in my annual plan?


3 of my staff on contract has left after their tenure so I dont need these seats in my Team plan.

I can see that I can reduce the team size of my license. If I reduce the 3 seats, will I get reimbursed on these removed seats for the remaining months of my annual subscription which has already been paid?

Best answer by Eca

Hi @pratik.acharya 

 

I can see that your question has not been answered yet as there was no ticket submitted regarding this. I’ve gone ahead and converted your post into a support ticket so our Billing team can help you. Please check your inbox for their response!

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ElvaMiro
Mironeer
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  • Mironeer
  • 922 replies
  • October 8, 2024

HI @pratik.acharya 

Thanks for writing in. The Billing department would be the best resource to help you. Since you are on a paid subscription, you can reach Miro Support team by following the  instructions here.


Eca
Mironeer
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  • Mironeer
  • 2108 replies
  • Answer
  • October 10, 2024

Hi @pratik.acharya 

 

I can see that your question has not been answered yet as there was no ticket submitted regarding this. I’ve gone ahead and converted your post into a support ticket so our Billing team can help you. Please check your inbox for their response!


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