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Answered

miro app on m1 mac grey screen

  • September 4, 2024
  • 2 replies
  • 89 views
D

hello,

 

with the newest version of the app, i cannot login to the miro app anymore. i choose SSO an I get the grey screen. I can login over gmail, but after the login i can only go “back to login” and get a gray screen again.

 

please help, the web surface is good enough for me.

Best answer by Eca

Hi @Danika 

Thanks for reaching out! Have you tried resetting the app as suggested by @Mithrandarc ? You can do this by navigating to the Help menu and selecting "Reset application data." If you're still encountering issues, you may also find helpful information in this guide: Miro Desktop App Troubleshooting.

Let us know if this resolves your issue!

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2 replies

M
  • Mithrandarc
  • Beginner
  • 2 replies
  • September 4, 2024

In the Miro app, you can navigate to the Help menu and select “Reset application data...”

This has helped me on my mac when login wasn’t working!

Eca
Mironeer
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  • Eca
  • Mironeer
  • 2108 replies
  • Answer
  • September 7, 2024

Hi @Danika 

Thanks for reaching out! Have you tried resetting the app as suggested by @Mithrandarc ? You can do this by navigating to the Help menu and selecting "Reset application data." If you're still encountering issues, you may also find helpful information in this guide: Miro Desktop App Troubleshooting.

Let us know if this resolves your issue!

Eca :)

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