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Cannot delete an orphaned line/connector

A

I have what appears to be an orphaned line/connector. Left or right clicks do not select it, nor does trying to lasso it.

 

 

This video shows the situation: (link) (https://i-leadonline.com/elearning/FoundationsOfAgile/downloads/Miro object can't be deleted.mp4)

 

Iā€™m the board owner. When I unlock anything near it, it still doesnā€™t get selected. Any ideas of things to try?

 

Thanks!

Best answer by Robert Johnson

@AndyK - Thanks for including a video of the issue. Yes, this seems to be strange as, even if the line were locked, you should be able to select it to reveal 

A few things to try:

  1. Move all of the other objects away from the line, i.e., isolate it. Once it is completely away from all other objects, try putting a frame around it. Even framed objects can be moved, so if you are able to do this, perhaps moving it will undo whatever is broken.
  2. Duplicate the entire board and see it is can be removed in the duplicate.
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    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
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    • March 25, 2024

    @AndyK - Thanks for including a video of the issue. Yes, this seems to be strange as, even if the line were locked, you should be able to select it to reveal 

    A few things to try:

    1. Move all of the other objects away from the line, i.e., isolate it. Once it is completely away from all other objects, try putting a frame around it. Even framed objects can be moved, so if you are able to do this, perhaps moving it will undo whatever is broken.
    2. Duplicate the entire board and see it is can be removed in the duplicate.
    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    A
    • AndyK
    • Author
    • Beginner
    • 2 replies
    • March 26, 2024

    Those are very helpful ideas. I'll give them a try and let you know how it goes!

    Robert Johnson
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    • Robert Johnson
      Robert Johnson
    A
    • AndyK
    • Author
    • Beginner
    • 2 replies
    • March 26, 2024

    Interestingly, when I view the board from Chrome on my Android phone or from the Android app, the line does not show up. šŸ¤”

     

    When I duplicate the board on a browser from my laptop, it's still there. Weird, right?

     

    This video, based on your advice, did the trick!

    (click here)

     

    Thank you!

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • 7344 replies
    • March 26, 2024

    Sounds like could have been a one-off browser caching issue. And thanks again for sharing the visuals ā€“ I wish everyone would do this šŸ˜€šŸ‘šŸ™

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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