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My Talktrack give a playback with no sound


Hi,

i want to use Talktrack in my Retros and Presentations and i just start to play a bit around with Talktracks. My problem: even though i record the Talktrack with the right micro & camera once i playback the video there is no sound. And no: mute is switched off and yes, the volume is turned on

 

What can be the solution?

Looking forward to hearing your comments on this

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4 replies

Robert Johnson
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  • Volunteer Community Moderator
  • 7351 replies
  • January 15, 2024

@CosimaGVL - While the Talktrack feature does show your video before a recording starts, it does not give any sort of real-time feedback that your mic is being picked up – neither before or during a Talktrack recording, so there is definitely room for improvement. That being said, is your mic being picked up by other browser-based recording apps? For example, this site appears to use the same browser-based technology to access cameras and mics and will show if a mic is being picked up properly: https://mictests.com/

Some other questions:

  • What device/OS are you using? E.g., Windows on a laptop?
  • Have you tried another browser?
  • Have you tried the Miro desktop app?

I am having the same issues. I tested the mic on other apps and it is being picked up, just not by Miro.


Eca
Mironeer
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  • Mironeer
  • 2162 replies
  • December 19, 2024

Hi ​@Claudia Barragan Montano,

 

Thanks for sharing your experience. Let’s see if we can troubleshoot this together!

 

Could you provide more details to help us investigate?

  • What device and operating system are you using?
  • Are you using the browser version or the Miro desktop app?
  • If you’re on the browser version, have you tried a different browser to see if the issue persists?
  • Is this happening on one specific board or on all boards in your team?
  • Do you notice any error messages or indicators while recording?

If possible, could you also let us know the steps you’ve tried so far to resolve the issue? This will help us narrow down potential solutions.

Looking forward to your response!


  • Beginner
  • 7 replies
  • January 24, 2025

I have the same issue.

Mictest online works - mic works in all other apps

MIRO APP on a 2020 Macbook Pro running Sequoia v15
Tried it several times in more than one MIRO

Screen playback works fine - no sound


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