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'Best Quality' PDF Exports are low res

  • 22 June 2024
  • 1 reply
  • 12 views

As the title says - Up until about a month ago the High Quality exported a useable PDF - but within roughly the last month or so, the pdf export is small file size (previously 300MB +/-) is now 30MB - huge difference in file size and quality of the exports. Not useable. 

 

I’ve tried ‘zooming in’ and letting it render but it makes no difference.

1 reply

Userlevel 7
Badge +12

@J.R. - This should be reported to the Miro support team for investigation.

You can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Please include:

  • Your OS
  • Your browser(s) that you are downloading from, and the version
    • Or note if you are using the desktop app.
  • Example of the previous, 300 MB PDF and the now smaller export from the same board.

NOTE: Miro will likely also ask you to share the board with a specific Miro support email/Miro account address.

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