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Question

Education Plan approved but not activated

  • June 25, 2024
  • 1 reply
  • 34 views
C

As per subject header,  assistance is very much appreciated. Thank u! 

    1 reply

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • June 25, 2024

    Hello @Cin-ng!

    Sometimes an existing plan/team space is not upgraded, and a new team space is set up instead.

    Can you try:

    1. Signing out of your Miro account and back in
    2. Review each team space that is available to you on the left-vertical bar of your dashboard:

    You can see the subscription/plan details by going to the Team profile page:

     

    Near the bottom:

     

    You can then cycle through the your team spaces from the same view:

     

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