Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7068 Topics

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Sannah SiddiqueNew Here
posted in Ask the community

Miro board is laggy, slow and freezing

I’ve found that over the last few weeks my Miro board i’ve been working has become increasingly slow - to the point the browser becomes unresponsive and not usable. I’ve deleted stuff from the board to reduce performance issues but ideally I need to keep all this information on the board. Any workarounds on this?

12
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3 days ago
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tony kBeginner
asked in Ask the community

Modify border radius of rounded-corner rectangle shape?

since the radius is fixed, at larger sizes it becomes too pronounced for my taste. in other tools the radius can be modified (e.g. lucid), i haven’t been able to spot a way to modify in miro, am i missing it, or it doesn’t exist?

13
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3 days ago
subway14
subway14
posted in Ask the community

no longer able to add text in boxes

 recently a bug has started appearing that you can’t add text into boxes, there is just no such optionwhen you change the type of box to “T” however  the option to add text reappearsalso this thing happens on the computer only, on the android app you can text normally 

5
subway14
3 days ago
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Jonathan SolorzanoNew Here
asked in Ask the community

Does miro have the ability to save versions?

I’d like to save versions of an org chart, but since it changes from time to time I’d like to have a way to save the old one in version history before adding the new member to it

5
Robert Johnson
4 days ago
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Eric859Beginner
posted in Ask the community

Go-to templates

New to mind mapping and am having trouble getting started.  I got my miro account, so step 1 is done.  With all the templates, it’s a little confusing deciding which ones to use.  Do you guys have 2 or 3 you use as go-to’s for creating new maps?  

0
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4 days ago
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Ronit VishwakarmaNew Here
posted in Ask the community

My Board colors are messed up

The colors are too white, the grid is lost and there is no background clour.

1
Robert Johnson
4 days ago
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JohnBeginner
posted in Ask the community

How are you migrating comments from board to board when pasting work?

Hi community, Since copy/pasting doesn’t include comments, what’s your workaround to import all work-related comments to other boards when you have lots of them with multiple replies? Over the years of using Miro, I’ve frequently ran into this issue when tidying up boards and looking back on it, I see that it discouraged me of doing proper centralization. Am I the only one running into this issue? It seems like this would be a core part of the workflow.

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4 days ago
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PhillJonesBeginner
posted in Ask the community

UK VAT ID not accepted

I received an email asking me to update the Tax ID on our Miro account so that reverse charge invoices can be issued.The Miro billing profile page refuses to accept our VAT number, it returns an error that it is invalid. A little digging on my part revealed that for the Miro interface to consider a VAT number valid, it needs to be in the ECs database. Of course, UK VAT numbers aren’t in that database anymore, however, they remain perfectly valid.Have other UK customers had this problem?

11
H
4 days ago
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ulleNew Here
posted in Ask the community

Bring everyone to me

As I noticed, the “bring everyone to me”-function is only working, if i share the board with everyone and only with giving writing rights to everyone.In my opignion, this is contraproductive.I want to bring everyone to me also if I gave only reading rights to my audience.I want to make a presentation to my listeners without giving them writing rights. Is there a special setting in the setting options I overlooked?

0
U
4 days ago
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Nataly2527New Here
posted in Developer platform and APIs

Пропал доступ к моей доске

Я создала доску на бесплатном тарифе, все было нормально, но сегодня я не смогла ее найти у себя в аккаунте, по ссылке, которую я давала для доступа, сказано, что он закрыт, как такое может быть, если эту доску создавала я?? Помогите вернуть доску обратно

1
Robert Johnson
4 days ago
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zswankNew Here
posted in Ask the community

Mind Map node line won't delete

Hi There,I recently deleted two nodes in my Mind Map and the associated lines didn’t delete with the node text box. I can’t select the lines or find any way to get rid of them. See the two blue lines pictured here. Does anyone know how to resolve this? 

1
Z
5 days ago
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Janais Van EckNew Here
posted in Ask the community

[RESOLVED] How to stop spam invite to board mailers?

My manager sent me an invite via outlook to join a Miro board. I have received 52 mails now despite accepting the invitation. How do I make these stop and why is it happening? 

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Horea Porutiu
Mironeer
5 days ago
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Wolfgang ReimeschBeginner
posted in Ask the community

Miro has become too slow

When I started using miro it reacted very fast. Now it is getting slower and slower from month to month, despite my internet connection being stable at 70 MBit/second.What happens here? Are you sitting new customers on fast machines, and shifting your loyal customers to slower machines?Please do not tell us: too much load … that means many customers and much money that you could invest into fast infrastruchture. Why dont you do that? 

7
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5 days ago
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Anna LezhninaNew Here
posted in Ask the community

Не вижу курсоры других пользователей на свой доске

Всем привет! Почему-то в приложении для Windows перестали отображаться курсоры других участников на доске. Появляется только когда другой участник выделяет объект. В веб версии всё нормально работает. Приложение недавно обновила через Microsoft store но проблема не решилась. Кто-нибудь сталкивался с с такой проблемой? Как решили?

1
Shira
Mironeer
5 days ago
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MattWNew Here
posted in Ask the community

What happened to the "star" or "favourite" feature?

It seems to have vanished from the UI. I can see my ‘starred’ boards but I cannot star any new boards

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Robert Johnson
5 days ago
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Srikanth JaruplaNew Here
posted in Ask the community

testing community feature

THIS IS FOR TESTING ONLY

1
Robert Johnson
5 days ago
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HeatherMBeginner
posted in Ask the community

Nodes not expanding

I have been working on a rather large mind map and collapsed a set of nodes. Now they won't expand. I click on the number and nothing happens. I have tried this in the browser and the app, and on different devices. It is not locked. I tried locking and unlocking. Any ideas on how to fix this?Thank you,Heather

6
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5 days ago
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Mitch BarneyNew Here
posted in Ask the community

How to Uninstall the Mac desktop app?

How do I uninstall the Mac desktop app?Thank you.

0
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5 days ago
James Ferguson
James FergusonBeginner
posted in Ask the community

How to see users that edit

On enterprise plan and I’d like to audit who needs licenses.I would like to see who actually edits boards vs just opens boards to participate. I’ve already found a couple via word of mouth, but don’t see any way to find if a user made an edit to a board in the audit log, just in the individual board activity log.Am I missing something? Or do I need to figure out how to do something like querying across multiple board activity logs for a more complete picture via the API?

4
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5 days ago
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Aidan JordaanNew Here
posted in Ask the community

Keyboard opens whenever I use pen

Whenever I touch the whiteboard canvas on my touchscreen laptop with surface pen, the on-screen keyboard opens. I know this has been resolved for others, but I am still having this problem...

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6 days ago
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KuuhNew Here
posted in Ask the community

Text and textboxes on android are quite broken

[Third time trying to write this because I’ve accidentally gone to the previous page and lost the form data]I’m using a Samsung Tab S9+, it’s a built in keyboard and touchpad on it’s detachable cover. I’m using miro mostly with a mouse and keyboard setup, instead of using it only with touchscreen.There are two abnormal points to tackle.1st: Text renders quite a bit differently than the browser on mac or windows, and this does indeed affect layouts. The text appears larger, and some words at the end of the line end up on the line below. This occurs both on the miro app, and miro via samsung internet browser. [images comparing windows (Microsoft Edge) and android (app) at the end of the description]2nd: If you edit any text via android app, the text being edited grows abnormally large, but it gets to it’s standard after. The problem is that the textbox follows it’s size when editing, but it doesn’t get smaller again. [google drive video link]Thank you for your time and attention.  

0
K
6 days ago
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Eric859Beginner
posted in Ask the community

Site Slowness

Your site is referencing another URL from mirostatistic.com.  This domain doesn’t resolve to an IP address which is why your main page isn’t loading.  Please fix.

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6 days ago
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Manpreet SambhiBeginner
posted in Ask the community

Can't share link

When I share the whiteboard link, the user receives a request informing them to sign in. This has never happened before. It has been happening for the last 24 hours or so.

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6 days ago
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Sophie KramerNew Here
asked in Ask the community

Unintentional automatically locked

Elements on my Miro board are being automatically locked and it drives me crazy.I created a collaboration space and lock everything on the board accept for text boxes I've asked people to fill in. I check and double check: the frame is locked, some elements are locked, text boxes are not. And then, when I come back to the board after a while (a day or so), all element are locked, including the text boxes I'm absolutely sure I didn't lock. I'm afraid people can't fill in the text boxes when they're locked so I keep returning to the board to unlock the text boxes. I've repeated this 5 times now and it drives me crazy.How is this possible, and what can I do about it? 

10
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6 days ago
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Katherine ArthyNew Here
posted in Ask the community

QR Code to Stickies on board feature

Hi Team, I recently went to one of your Miro Agile City Tour’s and saw the demo on the feature where you have a QR code that guests can scan and enter in feedback that generates stickers from their entries onto the miro board. I can’t find the app/feature within my board, or instructions to do this - can you please help? thanks

3
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6 days ago
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