Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6245 Topics

A
Ariundalai AriunboldNew Here
asked in Ask the community

Problem loading the board/account was blocked

Hello Miro Team!I’ve been introduced to Miro around a year ago when i started working in a startup. They were using Miro boards.I haven’t used it much since until this week  Last tuesday I opened a board for quick mindmapping but when i wanted to access today, its not loading at all.I tried deleting cookies, clearing cache, incognito window, from phone browsers, phone app and everything possible. I had some quick keywords and writings there. I would be more than grateful than ever if i just have at least just screenshot of the board of the process or anything possible.P.S: now it says I can’t access or do anything because this account was blocked due inactivity??? I just opened and used it last Tuesday. Why would that even be the case? Please please please advise and help! Looking forward eagerly to hear back from you guys, With best,Anda  

2
S
3 days ago
M
MarcinMaslowskiBeginner
posted in Ask the community

Board not loading "There was a problem loading this board"

Since 2 days I can not access my board where i have all my notes! I tried different browsers, private mode etc. Nothing helps. How can I fix it? I have though one board shared with me and this works. Only those I have created dont! What Can i Do ??

5
Robert Johnson
3 days ago
M
MaurizioVaggiBeginner
published in Ask the community

Email from Miro Research Team

Hi all,  I just received an invitation from the Miro Research Team (research@e.miro.com), and I would like to know if the e-mail is real or a phishing attempt. Thanks for the clarification, Maurizio

419
M
3 days ago
C
Claudia M.New Here
posted in Ask the community

Move several boards at a time to new team

Hi there, we’ve just moved to Business plan and it’s a nightmare to move the boards into the respective new teams > projects. From other conversations I already found out that simply downloading a backup of the board and uploading to the new team is possible - great, works! Unfortunately now everything is under the “All boards in this team” and I’d need to touch each and every board on it’s own until it finds its way to the right project.  That saying: is there a simpler way to select several boards and simply say “Move to project XYZ”? Thanks in advance! 

3
C
3 days ago
L
LuliyaNew Here
posted in Ask the community

Big titles

Hi everyone.A faced with problem that do my work with MIRO terrible.I have the ernomus size of titles and symbolsCtrl+ “-” doesn’t work.How I can decrease the symbol?

3
L
3 days ago
K
Konstantin NefyodovNew Here
posted in Ask the community

what's going on?

 

0
K
3 days ago
V
Vladimir MakayevNew Here
asked in Developer platform and APIs

API to track cards on Kanban Board

I was looking into building a plugin (Web or via REST both options are on the table) that tracks dates when cards are being moved around on the Kanban board. It looks like I can save some custom data under “metadata” : “app_id” { … } but I couldn’t find the way to query which column does the card belong. Is there a way in JavaScript or in Rest API to query which column does the card belong to on the board?

4
N
3 days ago
M
Mitch CatterallNew Here
posted in Ask the community

Presentation modes gone?

Hi all, I’ve noticed in both the webapp and desktop version of Miro that there is no longer a way to present that allows you to do a “fly through” of the Frames as it zooms around the board. This appears to be replaced with the “Present frames as slides” option, and the new interactive option. This used to appear in the bottom toolbar and then was moved to the top, but now appears to be gone. See image below:  Is the fly-through option still available somewhere? I much prefer to present in this mode as opposed to it mimicking Powerpoint (which is the reason I use Miro in the first place!). If you’re wondering why I prefer this, it is so that the presentation has a sense of dynamic movement to it - especially seeing as Miro does not have transition tools, I will often link different objects via arrows/lines, and use the fly-through presentation mode in place of it.  Would love to know if this feature has simply been abolished, or if there is a roadmap for re-introducing it.

0
M
3 days ago
D
Daniela RamosNew Here
posted in Ask the community

Problems with loading the dashboard in the Chrome browser

I’m experiencing problems with loading the dashboard in the Chrome browser. In Safari everything is working fine, but in Chrome it keeps on showing the loading icon. Does anyone know how to solve this?  I updated my Macbook to the latest MacOS (Ventura 13.2.1)

2
M
3 days ago
W
Will BolamNew Here
posted in Ask the community

SSO Login Broken

FAO Miro Support!SSO login is broken for me and my colleagues - I just get the loading animation for ever, with 2 console errors.I’m posting this here because I need to be logged in to raise a support request :( We have a paid account (I work for sparx.co.uk).Is SSO login working for other users? Seems to affect everyone at Sparx. It’s been like this for weeks now.Console errors:(index):70 Error: This method is not supported with core-js. Try https://github.com/es-shims. at e.exports (cmn~applica.core~auth.57887023dcad87d0.js:2:21227) at 33198 (cmn~applica.core~auth.57887023dcad87d0.js:2:19159) at c ((index):68:323) at 381242 (cmn~applica.core~auth.57887023dcad87d0.js:2:37388) at c ((index):68:323) at 635435 (cmn~applica.core~auth.57887023dcad87d0.js:2:28431) at c ((index):68:323) at 287262 (cmn~applica.core.9a5c6ed5d4829e9e.js:2:407098) at c ((index):68:323) at 616889 (cmn~applica.core.9a5c6ed5d4829e9e.js:2:256647)Uncaught TypeError: Cannot read propertie

5
L
3 days ago
O
OleZActive Contributor
posted in Ask the community

Pen tool switches to smart drawing while writing

HiAm I the only one with the following problem? If I use the usual “pen tool”, it often switches to “smart drawing” while I’m writing.This happens for about 4 weeks on my iPad. Looks similiar to this problem: https://community.miro.com/ask-the-community-45/pen-tool-bug-selected-colour-changes-at-random-while-using-10448

0
O
3 days ago
F
FrederickAcceleratorBeginner
posted in Ask the community

Has something changed with the way connection lines work?

I used to be able to “override” connection lines such that the line would connect to the connection “point” (i.e. the little dot on the top, bottom, left, and right of the object) that I wanted it to. This let you route connection lines so that they avoided crossing over other objects.This no longer seems to work. You cannot “force” the line to connect to a different side of the object.The default line connection here connect object 1 and object 3 intercepts object 2. I cannot change this by connecting the line to the top connection point of object 3. Is that a bug or an intended change? If it’s intended…. it is a poor experience and removes a very helpful feature.   

2
J
3 days ago
T
TeufelskometBeginner
posted in Ask the community

Video Chat in Starter Plan doesn't work. Help please!

I decided to choose Miro because of the integrated video chat.Now in my Starter Plan the Video Chat doesn’t Work.The visitors with editor rights will see the prompt to join a started video chat. Camera + Micro rights are allowed. But neither image nor sound work.Partially the editing bar for the video chat disappears among the visitors.The error occurs in both Chrome and Firefox.What to do?

1
Robert Johnson
4 days ago
G
Gui OliveiraNew Here
posted in Ask the community

[RESOLVED] Small bug when deleting emojis

Steps to reproduce:Add Emoji Copy and paste this emoji Try to delete any of the emojisExpected behaviour:Emoji will be deletedActual behaviour:Emoji wont be deleted and the following error will appear on the console:Uncaught TypeError: Cannot read properties of undefined (reading 'widgetType')    at i (c~BoardUI.desktop~BoardUI.mobile~BoardUI.saveBoardFromIntDisplayMobile.5571f5d4937ac972.js:1:244109)    at dg (c~BoardUI.desktop~BoardUI.mobile~BoardUI.saveBoardFromIntDisplayMobile.5571f5d4937ac972.js:1:243338)    at xu (vendorReact~AppActivat.desktop~AppActivat.webview~BillingCore~Board~BoardInfoOperati~Dashboa.desktop.e3c574bed593fd75.js:2:62915)    at No (vendorReact~AppActivat.desktop~AppActivat.webview~BillingCore~Board~BoardInfoOperati~Dashboa.desktop.e3c574bed593fd75.js:2:74546) (...)

8
Robert Johnson
4 days ago
K
KhuiBeginner
posted in Ask the community

BUG - There was a problem accessing your board

Spent an hour building my mind-map board - everything went nice and smoothly until I closed the board and wanted to access it in 5 minutes. It keeps showing me the bug the it cannot access the board. I tried refreshing, using different browser, different computer, nothing helped. The status page says everything is working fine, but it clearly isn’t. Lack of support and being forced to write a forum message most likely will prevent me being paid user as this seems like an awful service, but I would still like to access and download the board I created. The support email returned saying email isn’t configured, what a crap.Is that a common issue with the platform? Should I even bother waiting for this to be resolved? Is there an issue on my end? Like what the hell!  

4
A
4 days ago
Manouska
Mironeer
ManouskaMironeer
published in Ask the community

Share Your AI Feedback with Our Team

How will you use AI to transform your work? Your feedback around AI is integral to continuing to create the next big thing together and we want to hear from you! Let us know in the comments below your thoughts about AI and any feedback you have for our product team. We hope you’re just as excited as we are to see our top product innovations of the past quarter and can’t wait to share more. As always, thank you for bringing such value to our community! Tell us in the comments below how you’ll use AI to transform your work 👇🏿  

50019
aman
4 days ago
Will Bishop
Mironeer
Will BishopMironeer
posted in Developer platform and APIs

Developer Challenge: Where's Miro? Scavenger Hunt!

 Introducing our new Developer Challenge Hey, devs! Ready for a challenge?Check out the Miro Developer Platform's Web SDK Scavenger Hunt 🔎Level up and use Miro's Web SDK to interact with your boards, using just our built-in console. 🤖Get Started and earn a surprise developer badge:https://bit.ly/43dwkni

0
Will Bishop
Mironeer
4 days ago
Thomas Larsson at Milky Way
Thomas Larsson at Milky WayContributor
posted in Ask the community

Change Shape Pack

When I import a Visio file I would like to replace the Shapes from Visio to Standard Shape Pack "Flowchart". I can change within the same Shape Pack but I can't change it to another pack.My Question:Is there a way, I don't understand? Is there a plugin I can use? Is there anything in the code that can be altered (Widget shape typ change to). Thanks for your help. 

0
Thomas Larsson at Milky Way
4 days ago
Zavsol
ZavsolBeginner
posted in Ask the community

Shape around a mindmap node

How to clear shape of node in Miro? There is node appeared with shape around it. And I can’t clear. 

5
Robert Johnson
4 days ago
C
Caroline_K998New Here
posted in Ask the community

Miro frame dimensions - 11x17

Hi,I am trying to make frames in miro that export as an 11x17 sized PDF. Has anyone been able to create dimensions for frames that export to inches/ traditional paper sizes? Ive tried multiple methods but keep on getting an export thats around 8x6”. Any advice or files/ templates you have successfully done this in would be greatly appreciated, thanks :)

0
C
4 days ago
A
Anonymous
posted in Ask the community

[RESOLVED] Copy/Paste on PERSONAL Board not working

Hi there,Copy&Paste suddenly stopped working on one specific board for me. (using Ctrl+V / Ctrl+C). I work on a free plan, the personal board, on a MacBook Pro. The problem remains the same on the Desktop App and within the Browser. It is a “one board” only problem (the freshly introduced Personal Board of Miro).I already tried, without success:update the Miro Desktop App Reset Application Data Reload the App (of course :D)Any clue anyone? It is really frustrating, as I use it all the time.Thanks for advise.

7
Robert Johnson
5 days ago
T
Taiwan FLIRNew Here
posted in Ask the community

Update Company Name in invoice

I got rejection from finance team that the company name in invoice is not correct, how could I have correct company name be updated in the invoice that already list in monthly billing? Kindly help us. Thank you very much!

1
Kiron Bondale
5 days ago
D
Dmytro KoziuberdaNew Here
posted in Developer platform and APIs

Bug related to Items endpoint

Hi all, I found such a pattern, which in my opinion is a bug, unless of course it is caused by the impossibility of development.Main: uploaded on the board item's "title" does not appear in the response until it is edited.Steps to reproduce:1) I create a board and with the help of "Drag & Drop" I throw several png files with predefined names onto it. For example, "Test_Image_1.png", "Test_Image_2.png", etc. (I think it works with other file types too, but I haven't checked)2) I make a request to extract all Items. For example, 'https://api.miro.com/v2/boards/<board_id>/items?limit=50' or 'https://api.miro.com/v2/boards/<board_id>/items?limit =50&type=image'3) I get the result with the correct number of elements, but in "data" the elements have only "imageUrl" and no "title", although it is there.Example:{..."createdBy" : {       "id" : "item_id",       "type" : "user"     },"data" : {       "imageUrl" : "https://api.miro.com/v2/boards/.....",   },....}4) If I someho

5
Will Bishop
Mironeer
5 days ago
aman
amanActive Contributor
posted in Ask the community

Recent Arrow Connector users

Hi,Good morning,While working in flow chart in Miro, I/we use arrow connections a lot, sometime they needed to the be on the both end, I use a arrow with a circle a lot, by default Miro shows on the below arrorw head by default. To use the arrow head with circle we have to click on … three dots, I would be great if rather than showing the default 4 arrow head, it used the recent used arrow heads, that would be a time saving. :)   Thanks RegardsAman

1
aman
5 days ago
C
Cole McDonellNew Here
posted in Ask the community

Work on Hidden Frames

We have boards that are client-facing so that they can see an outline of the entire project from the beginning. Then, when we reach certain milestones, we ‘fill in’ the outline with the next stage.Since they have view access to the board throughout the entire process, is there a way to keep frames hidden but still work on them? For example, the end goal would be that while we’re in our “Step 1” we would be able to work on our “Step 2” without the clients seeing the messy progress until we officially issue “Step 2”.Right now, the hidden frames feature almost accomplishes this, but we can’t work on the frame without unhiding it, at which point the client can see it. 

3
J
5 days ago
Terms & Conditions