Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7647 Topics

I
Ieva JackoNew Here
asked in Ask The Community

Content accessibility outside company

Is content disposed from Google Drive accessible /seen by users outside the company if link to the miro board is made public?

1
Kiron Bondale
3 years ago
E
Elena BotschenNew Here
asked in Ask The Community

Как переключиться на русский язык?

как переключиться на русский? у меня все на англ?

1
Marina
Mironeer
3 years ago
L
Laura Graham HolmesNew Here
asked in Ask The Community

Will Miro work for a one-time brainstorming workshop?

Hi! I research autism and sexuality. I am convening a 2-hour brainstorming workshop with stakeholders in the autism community to come up with sexuality-related guidelines. I can’t tell: -- how many people will be able to collaborate on Miro brainstorms at one time (we expect around 70 though it could be way more or less since this is online) -- if they will all need accounts or if I can send them a link that allows them to work with me without an account I’m willing to pay some money (though I am but a lowly postdoctoral fellow without big research monies for this project). Just...can’t tell if this platform will work for this. Thanks for any help!!

1
Kiron Bondale
3 years ago
K
KanzleramtNew Here
asked in Ask The Community

Delete a project as Team Admin

G’Day,    we’re running an education account and one of my students has created a project accidentally. I was wondering how to delete the project. If I click on the project name I can’t find the “Delete project” button.   Best, Andreas

1
Kiron Bondale
3 years ago
S
Sarah RessBeginner
asked in Ask The Community

Billing - removing team member on a yearly plan

Hi everyone,  I know that there is an article about this in the help center, but I am a little confused about one thing.  In the article it says that when you add a team member on a yearly plan you pay for a year. My question is: When you remove them (for example one month later), how exactly do you receive the amount of the unused time back? I’ve seen different answers to this. One was that the amount will be subtracted from my next payment. But what if I will not make another payment (or add a new team member), since we’ve already payed for the year?   Thank you in advance! Sarah 

1
Marina
Mironeer
3 years ago
B
Bassam AlbahraNew Here
asked in Ask The Community

How can I run workshops with new guests everytime?

Hi,   How can I run workshops with new guests everytime. I don't need to create a team. I run workshops at my company for external clients and with every workshop comes new guests. Is there a way to invite guests to a one time workshop, and what would be the best plan to do so?  The maximum number let's say every time for a workshop is between 30 and 40. Best, Bassam

1
Isman Tanuri
3 years ago
L
Layla HusainNew Here
asked in Ask The Community

Can you lock a Miro board after a workshop

Hi everyone! I sometimes run digital workshops where participants have a link that can edit during a workshop. But they like the tool so much that they often go back to the board they used and look around. How do I lock the entire board so the outcomes of the workshop are not accidentally changed by someone going back to take a look?   Thanks in advance, Layla

1
Isman Tanuri
3 years ago
E
Erin FoltzBeginner
posted in Ask The Community

Screen share from 3rd party links in video chat

during a video chat, can any member share their screen to the rest of the group if the share is say a google doc or something else 3rd party? or is the facilitator the only one who can screenshare in a Miro meeting?  I’m trying to combine services with MIRO video chat replacing our current zoom because we will need a daily group board to edit and need a good combo for showing outside projects within the Miro space and toggling between the miro content and other content depending on the person leading at any given moment. In our case, students showcasing work within the meeting, but using the Miro board as a collection hub and interaction board  

1
Kiron Bondale
3 years ago
M
MargotNew Here
asked in Ask The Community

How can I change the team admin and delete the user with the email from my previous work?

Hi I have a private Miro account (besides my work account) just to keep some boards for my self and to experiment. I changed jobs and I see in my private account that the team admin is on my previous work email. How can I change the team admin and delete the user with the email from my previous work.    Thank you in advance Kind regards Margot  

1
Michael Sohn
3 years ago
K
Kieron BNew Here
asked in Ask The Community

Access projects within my organisation

The organisation I work for uses Miro, and I was recently prompted to join and start collaborating with others. When I created my account using my work email address, I was directed to a page which listed all of the projects and/or teams within my organisation (presumably based on the domain name from my email - I’m not sure), which allowed me to join them.    Before joining any of these teams/projects, I closed my browser. The next time I logged into Miro, it seems a team had automatically been created for me, called “<MyEmailDomain> Team”, and I can no longer see any way to access the teams/projects within my organisation. I also dont have access to any premium features, however I’m not certain whether my organisation uses the premium version - I’m waiting on confirmation of this (I believe they do, as projects dont seem to be available on the free version, and I distinctly remember seeing various projects within my organisation displayed after registering.   So my question

1
Kiron Bondale
3 years ago
C
ChrisVBeginner
asked in Ask The Community

Free account - how come people found me?

Dear Users I created a new free account a few days ago. The "PA" team appeared suddently on the top left (see printscreen) 1 - how did this happen? I did not share nor invite anyone 2 - how can i prevent this from happening (if i now create another account)? 3 - can they see all my boards? Thanks very much! Chris  

1
Kiron Bondale
3 years ago
J
Judy ChenNew Here
asked in Ask The Community

Free Account: How to Restore the Deleted Board?

Is the restore functionality available to a free account?

1
Michael Sohn
3 years ago
J
Julia KopitinaBeginner
asked in Ask The Community

Eraser keyboard shortcut

I need keyboard shortcut to switch from pen to eraser (using ctrl+z will not delete the changes made by my students, so I have to ask them to delete their changes or to go to instruments for eraser)

1
Kiron Bondale
3 years ago
B
BorisNew Here
asked in Ask The Community

Is it possible here to analyze the working time spent on the assignment?

Hey. Is it possible here to analyze the working time spent on the assignment? I saw here only a timer that can be set for a certain amount of time. And in the activity section you can’t see anything about the time spent.  How can I invite users in guest mode? What is the difference between a guest and a regular user? Is it possible to make changes on the boards in the guest mode of operation and will it be clear who made these changes?

1
Kiron Bondale
3 years ago
A
Ariel FliglerNew Here
asked in Ask The Community

Regeneration Of Board Link (Consultant Account)

Hello, I am a consultant working with changing teams in multi-day sessions. Is there a way to revoke or re-generate anonymous guests links to public boards ? I need to restrict access to the boards after each meeting (so, basically sending a new link before each meeting).      Thanks,   Ariel

1
Isman Tanuri
3 years ago
R
Ryan RamseyNew Here
posted in Ask The Community

Changing the focus of the root

I am used to NEO4J, which is a graphical database, hence my question. Is it possible to change the root of the drawing? For example: I have Customers, Products and Users If i choose customers as the root, i can see what products they are using and the users of those products. Alternatively, I can click on Products, and see what product a customer, is using. Can i change the rendering of the the connections i have drawn out for different audiences?   Example below, i drew a line between “all users included in free plans” and “Give premade-templates a try”. and Miro Mind Map is the root. Can i change the root to “All users including free plans” and see the connection between availability and “give-pre-made templates” as the first nodes?  

1
Kiron Bondale
3 years ago
D
David StubbinsNew Here
posted in Developer platform and APIs

JIRA and Planning Poker Integration

Good morning. I am trying to find out about the level of integration Miro has with JIRA and planning poker, specifically as to how much can be automated e.g. pulling in stories that are of a certain status, point a story, then automatically update the relevant JIRA story with the relevant number of points. I’ve seen there is JIRA cards integration, but my question, is that in using planning poker, would there still be a manual element to pick the stories from JIRA that need to be pointed, and once the pointing has occurred, we would then need to manually update the JIRA story by clicking on its card? Anybody have any experience with the JIRA integration that would be able to answer this one? Many thanks

1
Boris Borodyansky
Mironeer
3 years ago
L
Lee PefferBeginner
asked in Ask The Community

Moving objects between frames without drag'n'drop in the mobile app

Hi guys! So I am using Miro as an inventory management system for my team. We have equipment spread out through a large warehouse and we use Miro to track their locations. Each location is defined by a frame.    I would like to be able to move an object (i.e. sticky note) from one frame to anther easily on my phone. Dragging the object can be tedious and annoying on the phone. Is there anyway to edit an objects properties and reassign it to another frame? Or does anyone have any other solutions?   Thanks!

1
Kiron Bondale
3 years ago
S
Simon DaviesNew Here
asked in Ask The Community

How to confirm which subscription we are using?

I was added to my company’s new Miro account and was asked to setup the SSO using ADFS. Following the KB articles, I setup the ADFS side but can’t see any Security section in the settings panel. I saw that we need an Enterprise account to use SSO, but can’t see if our account is an Enterprise account.  Any help?

1
Kiron Bondale
3 years ago
R
Rehan SaiyedNew Here
asked in Ask The Community

Restore .rtb file from one account to another

Hi,   I worked on a project with client, on their paid Miro account, and have downloaded the backup in .rtb file. Now I want to open/import those .rtb files in my free account. How do I do this as pointing to .rtb file on my local drive from ‘upload’ toolbar on left doesn’t work restoring the file. Thanks,   Rehan

1
Kiron Bondale
3 years ago
N
Natasha MorrisNew Here
posted in Ask The Community

Troubleshooting for workshop participants

Ran a live workshop recently, which was great with Miro! Got another upcoming - any tips on helping troubleshoot compatability / interface issues for participants? Issues we encoutered were:- After stopping screen share, everyone was still stuck ‘following’ my screen - had to to toggle the ‘follow’ button a few times to stop it Video chat - no pop-up to allow mic and video Logged in as a registered user but chat tool not showing Showing as muted, but not being muted Not being able to mute mic or camera - buttons there but clicking on them didn’t do anything Not receiving vote notifications All were using Chrome - although various versions I think!    

1
mlanders
3 years ago
T
tahsin can sarlakNew Here
asked in Developer platform and APIs

Creating a board using p5.js / javascript

Hello,   I would like to create a board using a p5.js program I am developing. It takes JavaScript. However, when I copy paste the code Miro generates, it returns null, where as it should have returned me an object. I tried the other languages and they work fine. Although, I need the JavaScript working.   Could someone please help me?   PS. I tried both fetch and xhr

1
Viktor Dolhishev
Mironeer
3 years ago
B
Bernard SchokmanNew Here
posted in Ask The Community

Voting on the Mobile

I recemtly ran a workshop with 30 ppl and they were all using their mobile. When I created a voting session they were unable to see that on their mobile and after having several tries I had to resort to manually counting hands. I never thought to test that feature on mobile as it works on desktop.   Has anyone else experienced this?

1
Kiron Bondale
3 years ago
A
AmyBeginner
asked in Ask The Community

Basic question - frames and shapes

Hello, I am a new user and trying to replicate the look of the icebreaker activity that shows up in https://go.miro.com/online-workshops.  There is an opaque “shape” or “frame” with sticky notes inside it. I do not really understand the organization or hierarchies [or even vocabulary] yet — but I must accelerate quickly! — and so I cannot tell if the object on which the stickers are sitting is a frame, shape or something else.  If there is any documentation anywhere about the basic organization of Miro, I’d welcome knowing that too. Is the entire “space” of a miro project 1 “board”? 1 whiteboard with as many boards as you’d like?? This is new to me, so thanks for patience with the basics.   One more basic question for use on a desktop with a touchpad. Moving around is not intuitive either, at least yet. Is there a tutorial on this? To say this is frustrating doesn’t really get at the emotion...   

1
Kiron Bondale
3 years ago
Steve Spearman
Steve SpearmanBeginner
asked in Ask The Community

Left the "company" lost my boards

OK, I assume this was a rookie mistake, but I left my “not really” company and bought the consultant plan.  I then see all my boards have disappeared - not those from others in the company, but the dozens that I created.   This is a kind of urgent problem for my upcoming classes.   It sounds like Miro support isn’t very quick at responding right now - any advice?  Can you “rejoin” the company as a workaround? Thanks!

1
Steve Spearman
3 years ago
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