Hi Miro team, I want to flag how dysfunctional the regional account setup is for people who work globally.
I regularly collaborate with participants and organisations across multiple countries. Previously, I could be invited and invite clients to a board and retain access to it through a single Miro account. Now, if a client is hosting an event on their own account, using say the Australian data-residency environment, I’m required to create a separate Australian Miro identity just to access and retain that board.
That means the same person, with the same email address, ends up with multiple regional Miro accounts and fragmented dashboards purely because different clients host their data in different regions.
I completely understand the need for regional data residency, but I don’t understand why that requires fragmented user identities. A single global identity should be able to authenticate across regional environments while the board data itself remains hosted in the required region.
For global facilitators, consultants and collaborators, the current setup adds unnecessary friction, account management and confusion to something that used to work seamlessly before.
Please consider a unified cross-region identity and dashboard. The current implementation feels like a significant regression in usability. It is also the reason I am not interested in upgrading my plan. Miro used to be my favourite collaboration space, but now this is just layers and layers of extra labour, for no gain whatsoever.