Our organization has been a paying Miro customer and I have personally been an internal, enthusiastic advocate, using the platform to enable seamless collaboration across our teams. Unfortunately, a recent change has significantly disrupted our workflow: guest contributors can no longer edit or add to timeline widgets on shared boards.
This functionality was previously available and aligns with Miro’s own documentation that guests can “create and change content on boards they’ve been invited to.” Its removal was undocumented, abrupt, and has even broken Teams integration, leaving timelines stuck in a permanent loading state.
Guest editing of timelines is not a luxury—it’s essential to maintaining an inclusive and productive collaborative environment. Paywalling functionality that makes sense for Guest Contributors not only hampers productivity but signals a shift away from the collaborative, user-centric design that brought us to Miro in the first place.
I urge Miro’s product team to reconsider this decision. Reinstate guest access to timeline editing, or at the very least, provide transparent communication and a viable workaround. Companies like ours are now reevaluating our continued investment in the platform.
