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Why am I unable to review order to purchase and upgrade to starter pack? Context I filled in all the details for payment method, billing method, and licenses. I did not fill up the company info (optional). If there are possible reasons why this happens or any alternative paying methods (Though they only give me the card option), I would like to know, or step by step on how you obtain your upgrade plan.

 

​@Claire Chiang Without seeing the rest of your screen I cannot say for sure, but perhaps you are attempting to purchase less license than you have team members?

For example:

 

You need to either

  1. Remove two team members
  2. Just set up a new paid team for yourself and the other member and then
    1. Add that other member to your new team
    2. Move your boards to the new team space

Creating a new team space

You can do this from your dashboard:

 

And then:

 

Or, by going to this page:

NOTE: You should be signed in to your Miro account before completing this next step:

https://miro.com/pricing/

Thanks a lot for replying quickly, I managed to get my purchase with your help!

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