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Answered

There are difficulties logging into MIRO

  • January 10, 2025
  • 2 replies
  • 15 views
A
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There are difficulties logging into MIRO. 
Every time I log into the program I have to take a survey. Why?
I'm attaching an example

 

Best answer by Eca

Hi ​@Arailym Nurtayeva,

 

Thank you for sharing the screenshot—it’s very helpful! Based on similar cases reported in the community, the issue you’re experiencing might be related to saved cookies in your browser.

 

What has worked for other users is to delete their cookies. Here’s a helpful post that outlines the solution:
Entering issue: prompted to "Tell us about your team"

 

Please try this and let us know if the issue persists. I hope this resolves the problem for you!

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Eca
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Eca
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  • Answer
  • January 10, 2025

Hi ​@Arailym Nurtayeva,

 

Thank you for sharing the screenshot—it’s very helpful! Based on similar cases reported in the community, the issue you’re experiencing might be related to saved cookies in your browser.

 

What has worked for other users is to delete their cookies. Here’s a helpful post that outlines the solution:
Entering issue: prompted to "Tell us about your team"

 

Please try this and let us know if the issue persists. I hope this resolves the problem for you!

Eca :)
A
Forum|alt.badge.img+1

Hi.

Thanks for your answer.

Indeed, the browser (Google Chrome) blocked the entrance. When I changed the browser to (EDGE), Miro opened without prompting.
Eca
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    Eca

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