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Question

Technical discussion about Miro AI data handling and security

  • September 28, 2026
  • 0 replies
  • 8 views

Hi all,

We're currently evaluating how we might use Miro AI within our organisation, but before moving forward we need a deeper understanding of what happens to our data when AI features are used.

We've already reviewed the published documentation and spoken with our account team, but we're looking for a more technical discussion covering topics such as:

  • What board content is sent to LLMs
  • Which AI providers and models are used
  • Where data is processed and stored
  • Whether prompts, inputs and outputs are retained
  • Whether customer data is used for model training
  • Security controls, tenant isolation and governance options

I'm interested to hear whether anyone in the community has successfully had this level of conversation with Miro.

If so:

  • Which team did you speak with (Security, AI Engineering, Solutions Architecture, etc.)?
  • How did you arrange the conversation?
  • Were they able to provide the level of detail needed for an internal security review?

Any advice or experiences would be greatly appreciated.