Hi all,
We're currently evaluating how we might use Miro AI within our organisation, but before moving forward we need a deeper understanding of what happens to our data when AI features are used.
We've already reviewed the published documentation and spoken with our account team, but we're looking for a more technical discussion covering topics such as:
- What board content is sent to LLMs
- Which AI providers and models are used
- Where data is processed and stored
- Whether prompts, inputs and outputs are retained
- Whether customer data is used for model training
- Security controls, tenant isolation and governance options
I'm interested to hear whether anyone in the community has successfully had this level of conversation with Miro.
If so:
- Which team did you speak with (Security, AI Engineering, Solutions Architecture, etc.)?
- How did you arrange the conversation?
- Were they able to provide the level of detail needed for an internal security review?
Any advice or experiences would be greatly appreciated.

