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Problems with Mailadress

  • July 21, 2025
  • 1 reply
  • 17 views

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Hello,
My colleague with the email address c.loch@personello.com has left the company and we would like to change the admin roles. Unfortunately, we do not receive any Miromails on the e-mail address c.loch@personello.
Can you please check the reason for this? Can you send us an e-mail to restore the password/account?

 

Best answer by Eca

Hi ​@Anne Beranek,

Thanks for reaching out! Since this request involves account access, email delivery, and admin role changes, it will need to be handled by Miro Support directly for security and privacy reasons. With that, I have your case converted into a support ticket. Be sure to include all relevant details, and if possible, have it submitted from a verified company email address. 

 

You should be able to receive a response soon! Let us know if you need help with anything else!

1 reply

Eca
Mironeer
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  • Mironeer
  • Answer
  • July 21, 2025

Hi ​@Anne Beranek,

Thanks for reaching out! Since this request involves account access, email delivery, and admin role changes, it will need to be handled by Miro Support directly for security and privacy reasons. With that, I have your case converted into a support ticket. Be sure to include all relevant details, and if possible, have it submitted from a verified company email address. 

 

You should be able to receive a response soon! Let us know if you need help with anything else!