Hi @Misol Borba Berenguer 

Thanks for your question, which translates as: 

I can't view my boards. When logging into miro, I can't see any of my 28 boards

Without more details, it’s not clear what is going wrong but a few things to check include: making sure you’re using the correct email address; that you are on an updated browser, that you are not using ad-blocking software or a VPN. If you are using a Mac, we suggest resetting the application data, since new updates don’t always go through.

If you are on a paid plan, you can also open a Miro support ticket. They will have access to see what is going on at an account level. You can open a Miro support ticket by following these instructions: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Hi @ElvaMiro !

No, unfortunately my license is free. I can log in to miro, but my screen goes blank... I was able to share the board to access it from another account and I can see everything... I suspect it's because I used the starter license for a while and now I don't use it anymore, some bug must be happening.

Hi @Misol Borba Berenguer,

Eca here from Miro. Thanks for reaching out!

If your screen goes blank when logging in, I recommend trying some basic troubleshooting steps first:

1. Clear your browser’s cache and cookies and refresh the page.
2. Try accessing Miro in an incognito/private browser window or on a different device to see if the issue persists.
3. Switch between teams in your Miro profile, as sometimes boards are stored in a different team, and you may not be seeing them if you’re viewing a different team.

If these steps don’t resolve the issue, feel free to reach out to Miro support for further assistance!