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Dear Miro Support Team,

We are experiencing an issue with the App Metrics dashboard for our application, R-Adjuster, THE Palette, Super sticknote Manager .

Even with a few existing installs and active users, the dashboard currently displays "No data to show" for metrics such as "Total installations" and "Customer account breakdown".

Previously, around the end of May, these numbers were displayed correctly. Could you please investigate the cause of this issue and advise on the necessary countermeasures or solutions?

Thank you for your time and assistance.

Sincerely,

 

​@Sayaka Horiguchi Thanks for posting about this - it's good to know that it isn't just me experiencing the issue.

​@Horea Porutiu Are there any updates on the issue? Should I open a support ticket?

Hey ​@Robert Johnson 

I’ve been able to reproduce the issue and I’ve notified our engineering team about it. I’ll let you know once we have an ETA on the fix. Sorry about the inconvenience caused. 

​@Horea Porutiu 
Hi Horea, just following up on the issue your team reproduced. We’re still affected and would appreciate an ETA (or workaround) ASAP. Thanks.

Hey ​@Sayaka Horiguchi 

Sorry for the delay here - we’re seeing some data issues so we are still trying to pinpoint the root cause. I’ll let you know once we have more details, but we are looking into it. 

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