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[INVESTIGATING] Video upload on publicly shared editable boards in Education plan?

  • April 15, 2026
  • 1 reply
  • 11 views

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Title:

Hi everyone,

I am using Miro with an Education plan and I am a board owner. I can upload videos to my boards without any problem, and members of my Education team can also upload videos.

However, when I share a board publicly via link and allow editing access, people who open the board through that public edit link cannot upload videos. The upload option is visible to them, but the upload itself does not work.

So my question is:

Is this expected behavior in the Education plan?
Are users with public edit access treated as visitors, and are visitors generally not allowed to upload video files?
Or is there any setting or workaround that would allow video uploads on publicly shared editable boards in an Education team?

What confuses me is that the feature appears in the interface for those users, which suggests that it should be available, but in practice it is not.

I would be very grateful if someone could clarify whether this is:
a plan limitation,
a role/permission issue,
or possibly a bug/UI inconsistency.

Thanks a lot!

April 16, 2026

@Karl Wollmann From my testing, this looks to be expected behaviour (i.e., Visitors and Guests cannot upload videos). However, the Video upload help center article does not make this clear.

I have opened a support ticket for clarification and will update this post with my findings.

1 reply

Robert Johnson
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  • Volunteer Community Moderator
  • April 16, 2026

@Karl Wollmann From my testing, this looks to be expected behaviour (i.e., Visitors and Guests cannot upload videos). However, the Video upload help center article does not make this clear.

I have opened a support ticket for clarification and will update this post with my findings.