Right now Miro seems mostly about people starting things. I’m sure Miro has a frequency distribution showing how many boards people make. Over time, how many times they come back, factors driving repeat usage, tipping point between trying a few boards and being hooked on Miro, factors driving sharing and collaboration.
IFTTM. I want to know about scale and how miro will help with scale. With APIs, other tools can generate boards. Like the manager who had more than a thousand pdfs for his team to annotate. People who meet could connect miro to calendaring and conferencing apps to trigger templated boards and automatically invite the right folks to contribute. Software developers might have a project’s issues not just added to a an existing kanban but start a scorecard board for each issue for a team to weigh in. There might be thousands of boards per worker, most generated automatically to lay the ground for further work.
Overwhelm ahead. But nothing in the user experience suggests any help for the person trying to work with bajilions of boards, many for the first time. Think about working with jira or some other massive list of collected produced stuff that’s begging for attention. New user goals emerge for things like managing overwhelm, finding focus, retiring/archiving old conversations,
The massive board is a counterpart. The mindmap collectively used by 500 people over four years with 10k nodes updated hourly and viewed by thousands. The customer story that starts as one journey and becomes an epic then the totality of enterprise’s customer experience with tens of thousands of moments, a digital twin updated as much by ops tools as by designers. These are also levels of complexity and information density worthy of cultivation but that have their own flavors of large scale navigation and discovery and quality problems.
A common case. I was at an online unconference last week, about 140 sessions over three days for 400 people. Every session should have had miro mindmap boards for collective notetaking. We could have had boards to organize themes that emerged and start plans for action between now and next time. This should all have been generated by the event system. There should be a way for the boards to have been collected into an “event proceedings.”
This is all to say, I love what you’ve been doing and the intimate focus. But you’re opening doors to complexity that have enormous personal and business value. It’s a meaningful challenge. Thanks and good luck.
