The client could not open the board as the site shows error on behalf of the client. What should they do?
Error
+13
A few questions:
- Are you the board owner, or team members who shared the board?
- How was the board shared (e.g., inviting them as a full team members, guest, or visitor)? More on the differences can be found in the Visitors, guests and members help center article.
- What is the error the user is getting — can you share a screenshot?
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