Everytime I try to enter "miro.com", it keeps taking me to the "set up a team" page. Even if i've already joined a team under my professor's files or if i've made fake teams for myself. Even when I keep selecting the options and “creating my team”, most of the time it's stuck on the "loading" page for some reason.
Once i’ve entered miro.com (after creating my team), if I click on any links such as my profile page, it keeps taking me to the “set up a team” page.
Hi
Could you please try this link and see if the issue appears? https://miro.com./login/
If the issue persists, kindly try the link in an incognito mode. Let me know how it goes.
With the above link, I can’t seem to login (the buttons aren’t working).
Hi
To help us better understand what’s happening:
Could you please share a short video showing the steps you're taking and where it gets stuck?
Have you tried opening the link in incognito/private mode?
Have you cleared your browser’s cache and cookies and then attempted again?
These steps usually help if something's stuck in the session or cookie data. Let us know what you’ve already tried, and we’ll guide you from there!
This is what happens when I try to use Miro
(not sure if there’s a different way to share a short video)
Other users who have received reported that deleting their cookies resolved the issue:
Have you tried deleting your cookies?
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
Yes that seems to have worked! I realized I only cleared my cache, but not cookies. Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
