BoardPicker integration issue

  • 28 June 2022
  • 5 replies
  • 43 views

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Hello, I have submitted the form with an integration request several days ago, but still having “integration is unavailable”. Should I wait for email from miro or what is the ETA on this process?


5 replies

Userlevel 4
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Hey @TimP,

Thanks for reaching out—To confirm, are you referring to a request to enable board picker publicly or perhaps something else? If it’s the latter, this can take several business days, but if you’re able to let me know which day you submitted it, I can check in on this for you.

If this is not the case and I’ve misunderstood, just let me know.

Thanks!
Will​​​​​​​

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Yes, you are correct, I think I’ve requested an integration for public use last Thursday. I messaged you my client Id, if it helps

Userlevel 4
Badge +2

Hi @TimP,

Thanks for sending that over, I’ve just followed up with our team on this—apologies for the delay.

I’ll follow up here once this is complete.

Thanks, and I’ll be in touch shortly!
Will

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@Will Bishop any updates?

Userlevel 4
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Hey @TimP,

Our team has confirmed they’ve enabled this—can you try again and let me know if you’re having any issues?

Thanks!
Will

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