Answered

APP Manager and Authorization problems

  • 25 May 2021
  • 4 replies
  • 55 views

Userlevel 2
Badge +3

Hello,

New problem with plugin authorization, we are using token authentication to get around the webplugin problem with the new method.

The plugin constantly asks to be authorised, and the error below appears every time it loads.

But a bigger problem, any action done in the APP Manager results in an error :

The problem persists since yesterday, do you have any idea of how to fix it?

 

Thank you,

Regards,

 

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Best answer by Anthony Roux 26 May 2021, 12:06

Hi @Laflys,

 

Are you still facing the issue? We deployed a fix for a similar issue and wanted to check if it solved yours as well.

If not, can you share more information of when you get this error so I can try to reproduce it.

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4 replies

Userlevel 4
Badge +6

Hi @Laflys,

 

Are you still facing the issue? We deployed a fix for a similar issue and wanted to check if it solved yours as well.

If not, can you share more information of when you get this error so I can try to reproduce it.

Userlevel 2
Badge +3

Hi @Laflys,

 

Are you still facing the issue? We deployed a fix for a similar issue and wanted to check if it solved yours as well.

If not, can you share more information of when you get this error so I can try to reproduce it.

Hi @Anthony Roux 

The authorization is now working. The alert in the manager is still present but does not seem to have any impact.

Thank you!

Userlevel 4
Badge +6

Thanks for raising this. I informed the technical team (they are working on it).

Sorry for the inconvenience.

Userlevel 2
Badge +3

@Anthony Roux Thank you ! The problem is solved. :)

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