An error occured while retrieving the subscription. Contact support to request assistance.

  • 5 June 2023
  • 2 replies
  • 20 views

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Hello community!

I found a strange error going through logs, which is not reproducible so easily. The error message is “An error occurred while retrieving the subscription. Contact support to request assistance”, status is 400 and the code is “7.0913”.
Does this happen to anyone and can any information be provided in order to understand the error ?

Thanks in advance


2 replies

Userlevel 2
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Hi @Unleash QA1, which API endpoint where you using when you got this error?

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Hi @Josip Janzic,

Thank you for reaching. I’ve tried to list all subscriptions. But in the meantime, I’ve found the error.  Documentation stated that maximum returned subscriptions are 100 and the default value for limit parameter is 10. But this error was thrown when I was trying to list 100 subscriptions (so the message is not intuitive at all). When I used no parameter, or parameter is 10, I got 200 status code response.

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