Miro Community Guidelines

  • 12 January 2020
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Welcome to the Miro Community! We are so happy to have you here! :hugging:

 

We are here to create a space where Miro users can share knowledge, learn, collaborate and connect with one another. These Community Guidelines should not only help you understand how to act within the community but also help you understand what to expect from others in this space.

Your participation here is subject to these Guidelines and our Terms of Use.
 

Be Respectful

We are ALL Miro Heroes! All of us come from a diverse background and we welcome that here in this forum, with that being said please be committed to treating your fellow Miro Heroes with the utmost kindness and respect. This is a welcoming community of users (most importantly human beings) and we must make it a priority to keep this forum a safe space where everyone feels comfortable. No name-calling, offensive behavior or bullying is allowed EVER

 

Engage with the Community 

Our moderators will post helpful content but we really want to learn and hear from you! Take a look around and if you see a place where you can add your voice and expertise to an existing conversation or you want to start your own topic please jump in. 

 

Search First Ask Second

We’ve got a lot of experts in all areas in this community who are happy to share, so before asking a question or starting a new topic make sure you’ve searched the entire forum. Moreover, when you search for anything, you will also see the Help Center results. If after your initial search you still haven’t found what you’re looking for, feel free to start the conversation

 

Be Patient

Patience is a virtue. If you’ve asked a question in one location and it hasn’t been answered right away be patient. Please don’t ask the same question in multiple locations. It’s not cool.

 

Stay Classy Miro Heroes

No NSFW content will be allowed in this community. Period. 

 

Share Your OWN Content

We want to learn from you but if you do share content created by someone else give them credit. No plagiarism.  

 

Protect Everyone’s Privacy...Including Your Own

We’ll be sharing a lot with each other which is great but make sure that you remember everything you share is public for all to see. Also, don’t share any personal information about others without their consent.

 

No Soliciting 

We’re not here to sell you any products or services so give us the same courtesy. Posts with the explicit intent to sell a product or services will be removed. 

 

See a Post That’s not Following the Guidelines?
Should you come across a post or a comment that goes against these guidelines, please click on the three dots on the bottom right of a post, and click on "Flag". A Community Manager or one of our Moderators will review and take the appropriate actions. We reserve the right to remove posts or delete accounts in the event they are detrimental to the Miro Community.

 

Support
The Miro Online Community is one of the best ways to ask questions on the best ways to use Miro and receive answers. Miro employees will participate but please note that they are not the primary responders as we want you all to learn from each other. We will jump in and answer a question if no answer has been provided within a certain time frame of when the initial question was posted. If you’re looking for official support when it comes to technical questions, bugs, billing issues or other how to’s, please try searching for this in the Help Center or contact our awesome Miro Support team by submitting a ticket here.

 

FAQs

If you’re looking for a quick and easy way to discover how to navigate this forum click here to read our FAQs.


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