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Question

your@product.miro.com

  • October 6, 2025
  • 4 replies
  • 159 views

I received an email from this address. Is it a valid Miro email?

your@product.miro.com

Subject: Last chance: Get $25 for sharing your thoughts on Miro

4 replies

Eca
Mironeer
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  • Mironeer
  • October 6, 2025

Hi ​@Melanie Manning Thanks for reaching out! I have your case converted into a support ticket. You should receive a response soon!


Hi! Same here
I’ve got an email from team@mail.miro.com

Subject: Hi [Name Surname], share your thoughts and get $25


  • New Here
  • January 29, 2026

Did you ever hear back?


Robert Johnson
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  • Volunteer Community Moderator
  • January 29, 2026

Miro’s list of email domains can be found here: https://help.miro.com/hc/en-us/articles/360013929200-Allowlist-Miro-mailers

I do see both product.miro.com and mail.miro.com in that list. The list also includes the IP sending addresses. I checked my email for any emails from @product.miro.com, found one, looked at the headers, found the “SPF” (Sender Policy Framework) IP address the email was sent from, which was 137.22.240.244, and searched the above mentioned help center article and saw that 137.22.240.244 was listed.

Sorry, that was a bit more than the average user should understand, or be expected to validate.