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Your account access has been deactivated

  • January 7, 2026
  • 2 replies
  • 27 views
S

One of the user has reported that he is getting “Your account access has been deactivated. Contact your company administrator to recover access” error message while opening MIRO app.
MIRO app is there in entra ID and other can access without any issue.
Please help to resolve this error.

      2 replies

      Eca
      Mironeer
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      • Eca
      • Mironeer
      • January 7, 2026

      Hi ​@Shabbir AkhterT thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

      Eca :)
        Robert Johnson
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        • Robert Johnson
        • Volunteer Community Moderator
        • January 7, 2026

        ​@Shabbir AkhterT For future reference, you can contact the Miro support team directly by following these instructions:

        https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

        Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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