Question

Wrong team upgrade subscription / How to move my subscription to another team

  • 31 December 2021
  • 1 reply
  • 28 views

Hi,

I have a little problem with my upgrade plan. Accidentally I upgraded the wrong team that I’ve never know and I couldn’t find any options to transfer my upgrade to another team.

What I wanted to do is use the plan in my team and protect my team board from anonymous people. but now my coworkers and I are in the random team and I paid 11 seats for that team. Any help would be appreciated.


1 reply

Userlevel 7
Badge +12

@Greena Kim - This is a question for the Miro support team. You can find a link to the support form by searching for “contact form” in this article:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

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