Hi,
I have a little problem with my upgrade plan. Accidentally I upgraded the wrong team and I didn’t find any options to transfer my upgrade to another team. I tought deleting the wrong team will instantly transfer my upgrade to the other team but it didn’t happen. Right now I paid the 2 member team upgrade price for a year, and I can’t use the features. Any help would be appreciated.
And if you upgraded a team that is a part of a completely different Miro team and the steps above won't work, you will need to contact Miro support, so they can work with you to apply the upgrade to another team. You can contract them here: Submit a request – Miro Support & Help Center
Hey
As Robert mentioned, it's better to get in touch with support to find the right solution in your particular case, however, it isn't technically possible to transfer the subscription from one team to another. We'll be happy to offer you other solutions after taking a look at your profile and subscription which can be done only once the ticket is submitted.
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