Why do I get this dialog every time I login?

Hi ​@Nathan.Wallace, 

Thanks for sharing your feedback and I understand how frustrating it can be to encounter this dialog repeatedly, especially when you're trying to get straight to work. This screen is intended to help tailor the Miro experience for new users, but it definitely shouldn’t appear every time you log in.

Our support team has looked into the issue and, while it doesn’t appear to be widespread at the moment, they’re actively monitoring for similar reports. In the meantime, they’ve suggested a few troubleshooting steps that might help resolve the behavior:

• Clear your browser's cache and cookies (select “All time”)

• Temporarily disable any browser extensions

• Try accessing Miro from a different browser

• If you're using a VPN, toggle it off/on

• Try connecting from a different network

If you’ve already tried these or continue to experience the issue even after testing, let us know here.

Appreciate your patience while we work to improve the experience.