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Question

While creating a frame my diagram was locked and lost shapes

  • August 15, 2026
  • 1 reply
  • 41 views

Hi! While I was trying to fix the framing on a PDF export, I tried creating a frame and all my images disappeared. Above the image of a PDF I got to export before and then the way it looks after the frame creation. I tried looking into the History but there’s nothing that fixes it. Is there anything I can do to save this one? Thanks in advance.

1 reply

Eca
Mironeer
Forum|alt.badge.img+5
  • Mironeer
  • August 17, 2026

Hi ​@Fernando Urdapilleta! Thanks for sharing the screenshots and explaining what happened. 

I will escalate your case to our support team for further investigation. The team may ask you with additional details. Kindly reply in the ticket. I’ll convert this to a support ticket so they can look into possible recovery options.