Skip to main content

I have started a free trial, for our team, but have cancelled it. How do I ensure that it is cancelled for everyone and not just for me? 

@MariaEK - I will assume you went from a Free Plan to free trial of a paid subscription (i.e., Starter or Business Plan).

Since paid/trial subscriptions are tied to a team and not individual user, once the subscription is cancelled, it is cancelled for all members of that team space.

Keep in mind that, If you went from a paid Starter Plan to a free trial of the Business Plan, any additional team members invited to the team during the trial would remain as team members and would require a paid license once the trial is over. 


Reply