Hi, I usually use the free web whiteboard for teaching online lessons. Today when I went on, I got a notification at the top in yellow that says “This board is locked, because its owner’s account is paused” (also I am unable to use it)
I do not know what this is referring to. I do have a free miro account.
Anyone come across this before / got any solutions to fix this?
Thanks
Best answer by Miro Community Team
Hi all, apologies for the issue with Web whiteboard. Miro engineers have identified the cause and released a fix.
If you’re still experiencing any problems please try clearing your cache/cookies, or accessing Web whiteboard from a new browser or device.
Thanks!
Same issue started happening for my boards today, any idea how to fix? I have an active business subscription.
Unfortunately, same thing happened to me. I came here looking for a solution. I haven’t been able to figure out how to get it to work.
I cleared the cookies and site data for miro.com and webwhiteboard.com, which seems to have fixed the problem.
Hi all, apologies for the issue with Web whiteboard. Miro engineers have identified the cause and released a fix.
If you’re still experiencing any problems please try clearing your cache/cookies, or accessing Web whiteboard from a new browser or device.
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
