Web page links (open graph) don't show link previews any more?

Hey all,

I got a mail from support: “There was an issue on our end that caused the problem you described. The issue has been resolved and everything should be back to normal now.”

tested and it works again, URLs for pages with open graph protocol get a preview panel when pasted again, woop woop :·)

AND.. pages not using open graph meta tags in their headers still get pasted as plain text, but the workaround I posted here also helps with that one! So we can use the EMBED function to get auto generated previews for pasted URLs that do NOT use the open graph protocol :·)

Thanks for updating everyone with this great news! 

For anyone still experiencing issues, a quick refresh of the board may help, and if that doesn’t work, reaching out to support could clarify any remaining questions.

Appreciate you sharing this here, @Tost!

Why is this happening? Its like you have the power to create by creating unique linkage through preview only to now be stuck with a text all of sudden. Ive cleaned cache and even downloaded the desktop app for MAC. Same thing. 

so you give candy to freebie users only to give us a headache on how to solve this or does this drive us into paying?

Prove me wrong?

Thank you for sharing your concerns, ​@BUBBAMIRO, and I’m sorry to hear that you're experiencing issues with the URL previews. I understand how frustrating this can be.

Based on the recent updates, the issue with link previews has been resolved. If you’re still encountering problems, I’d recommend trying the embed iframe code app within the board as a workaround. 

If the issue persists, please feel free to reach out to support for further clarification. 

Let me know if there's anything else I can help with!

I am also having the same issue. Previously  when pasting a website link, Miro would preview  the page and display this in a small box. now,  the preview is not created any more. The link displays a hyperlink only.

Hi ​@Anevin,

Thanks for sharing your experience. The link preview is working on my end as expected.

 Have you had a chance to try the embed iframe app as a workaround? This tool can sometimes help generate previews for links that don’t display properly.

If you’ve already attempted that and the issue persists, I recommend reaching out to our support team. They’ll be able to look into the specifics of your case and assist further. Kindly share more details like the following for immediate assistance. 

• device info
• Are you using the app version or the browser version
• short video or screenshots

Let us know how it goes, and feel free to ask if you need guidance with anything else!

I have the same issue, and I’d like to have it completely fixed, so we, users wouldn’t have to resort to workarounds.

Currently having this issue with links to SoundCloud. I’ve posted multiple links that successfully generate previews in the past. Now everything is converting to text. If I use iFrames or other workarounds, my other users just get sent to the external webpage in a new browser tab instead of playing the media on the Miro Board.

Another issue with using iFrame as a workaround: previously, if I pasted a link to a website before OpenGraph broke on Miro, it would generate a preview with an image. Now, when I paste the same link through iFrame, it only generates a card with a header and description, and no image.

Thanks for flagging this issue, ​@viz and ​@djdain. We’re seeing multiple users reporting the same behavior. I’ve escalated to our Tech team for review. Sorry for any inconvenience.

Any update on this issue? It is not working for me either!

Same issue here -- I’d been using the embed iframe trick previously to get them to keep working, but no luck now. 

Currently we’re having to screenshot the site, then paste the link underneath, which is a lot more work for an uglier and harder to organize result! 

I too am having problems as well with text only link and no image preview; iFrame solution doesn’t work.

Tried the refresh, browser change and Miro App refresh and no changes occur. Any ideas? I’m all ears. 

Thanks! 

Hi ​@RJS,

Could you please try to use the embed iframe code app in the board?

Please let us know how this goes.

Hi ​@Eca apologies on the delayed response!

The iframe does work in it’s own way, having the entire website encapsulated in the frame itself, but then having to scroll inside that particular frame is not ideal; since I’d still have to scroll within that iframe to see the tile title/description and image.

Right now I’m mass snipping and manually linking the webpages together. Is this problem website related? When I copy paste the link I’d like to have that tile card design but all I see is the link, this started happening 2 or 3 months ago; I’ve tried different browsers, different PCs.

It also seems to be the particular websites having an issue - as I’ve tried other sites, and they have generated the tile card preview as desired?? 

Please let me know… Thanks!