Skip to main content

Urgent: Access to Important Research Boards Lost

  • September 18, 2026
  • 1 reply
  • 7 views

Hello Miro Team,

I can no longer access my Miro account because my former university email address has been deactivated. Unfortunately, I am the owner of several important boards containing research data and project results that I urgently need to access.

I also have an active Miro Education account under a different email address.

Would it be possible to recover my boards and transfer them to my existing Education account?

As my original account is on the Free Plan, I cannot contact support directly. Could you please help me or convert this request into a support ticket?

I would be happy to provide any information needed to verify my ownership.

Thank you for your help!

Best regards,
Patrizia

1 reply

Eca
Mironeer
Forum|alt.badge.img+5
  • Mironeer
  • September 18, 2026

Hi ​@Patrizia, thanks reaching out! I’ll pass your case to our Support team for further review.

 

Please avoid sharing any additional account or personal details publicly here. If the team needs any further information, they’ll let you know through the ticket.