Answered

Upgrading does not seem to work

  • 5 June 2020
  • 1 reply
  • 255 views

Hi,

I’m trying to upgrade my free plan to a consultant plan.

However, when I log in I do not see an upgrade button in the upper right corner.

Clicking on the consultants plan on the pricing page sends my computer in a loop searching on my dashboard, with no result.

Can any one help here?

 

Many thanks,

Koen

 

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Best answer by Michael Sohn 6 June 2020, 22:13

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Userlevel 4

Hi @Koen Schmitz,

Did you try upgrading your account from the Dashboard? https://miro.com/app/dashboard/

From there, the Upgrade button should be on the top right. If, for some reason it isn’t, you can go to your Team settings (your team name with the gear icon on the left of the Dashboard) → Change Plan → and Upgrade from there.

Here’s an article from the Help Center that might be useful: https://help.miro.com/hc/en-us/articles/360017730273-Upgrade-Your-Account

Let me know if that works!

Best,

Michael
 

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