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Update the billing

  • June 18, 2025
  • 1 reply
  • 11 views

Good afternoon! Today I got a billing - 20 $ because Miro was used by me and one more user. The second user won’t use Miro anymore, I deleted him. Why the bill is still 20$? If this month only 1 person (me) will use it.

1 reply

Eca
Mironeer
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  • Mironeer
  • June 18, 2025

Hi ​@kip.kopper  – thanks for reaching out!

It sounds like the second user was removed from the team, but the paid seat associated with them wasn’t removed in your Billing settings. When a member is removed, the license remains active unless it's manually adjusted.

 

Since the charge already occurred, I’ll convert this post into a support ticket so our billing team can take a closer look and assist you further.

 

Thanks for your patience!