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Unsolicited Promotional Emails from Miro to Guest Users

  • 24 July 2020
  • 3 replies
  • 436 views

I am a consultant using Miro with clients. When I invite them to a board, they begin receiving promotional emails from Miro. Does anyone have this problem and know how to turn these emails off (there is no unsubscribe button on them!)

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Best answer by Anna 27 July 2020, 16:38

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Userlevel 2

Hey Dennis, 

It’s Anna, Marketing Manager from Miro. 

Thank you for your question. Can you please share with me the example of such emails? 

 

 

Here is an example. I did finally see at the bottom a place to customize updates, but I think users should have the option when they register for the first time, and/or you should add an “Unsubscribe” link next to the “Customize” link. This is industry best practice and, I believe, a more ethical way to manage mailings. MURAL is much better with this aspect of the product.

Userlevel 2

Thanks for sharing! 

It’s our mistake with this type of email, we basically have the unsubscribe link in all onboarding emails and will fix it immediately.

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