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Elements on my Miro board are being automatically locked and it drives me crazy.

I created a collaboration space and lock everything on the board accept for text boxes I've asked people to fill in. I check and double check: the frame is locked, some elements are locked, text boxes are not. And then, when I come back to the board after a while (a day or so), all element are locked, including the text boxes I'm absolutely sure I didn't lock. I'm afraid people can't fill in the text boxes when they're locked so I keep returning to the board to unlock the text boxes. I've repeated this 5 times now and it drives me crazy.

How is this possible, and what can I do about it? 

@Sophie Kramer -

Objects shouldn’t lock themselves automatically so either there was a transient glitch in Miro or someone is messing up your board when you aren’t there. 

Have you checked the Miro activity log because I confirmed that locking activities are recorded in it?

Kiron


Hi Kiron, thanks for responding to my question! 

It still puzzles me what's happening here. The activity log doesn't show any locking activity.

What prevented locking the text boxes was unlocking the elements in which I'd fitted the text boxes. Suboptimal, since people could now move those elements around. But it least the text boxes didn't lock anymore after that..

This works for now, but makes me a bit hesitant about using Miro text boxes again.

 


@Sophie Kramer - FYI: The Activity List log will not explicitly use the word “lock” For example, I just locked a sticky note and this is reflected as “edited” - again, suboptimal.

 


@Sophie Kramer -

Can you provide some examples of the parent shapes/elements which text boxes were used in where you were experiencing this unplanned locking behavior?

Kiron


I’m dealing with a similar bug right now. I’ve locked elements in the past (text boxes, shapes) but I’m currently redesigning my board, so I want everything unlocked until I’m done.

I keep unlocking things, and then working for a bit in different parts of my board or other miro boards. After a few minutes, when I come back, everything has been re-locked without me. The locking isn’t showing up in my Board History, not even as “edited”.


It’s only re-locking things I’ve locked in the past, so maybe this is a different bug than the one described in this thread?


Found a workaround: I can copy the elements that keep relocking, paste a new copy, and delete the old ones. Then Miro won’t re-lock them, because they haven’t been locked in the past.


i set up a new board today and realized i need to “unlock” every time I do editing.

It didnt happen before and I find it very frustrating dealing with this issue. 

Hope to get a solution to resolve this.  Thanks.

 


@Janis Teo -

This is definitely NOT default Miro behavior - is this also happening when you try using a different access method (e.g. different browser, desktop app)? Does this happen with any of your existing boards?

Kiron


Dec 2023… this is still happening

 


Also happening to me for the first time….  very frustrating


Happening for me too. I created a board using a template with a locked table, then unlocked the table. Every time I go back to the board (even a short time later) the table is relocked


This is a consistent bug. We lock elements we don't want our participants to move on the board. We ensure stickies are NOT locked.

Prior to a workshop, we double-check that all interactive elements (e.g., Stickies) are still unlocked. We have consistently found that Miro is locking them. 

Last week we tried to new Voting Dots feature. Love that participants can just keep pulling a new dot from this tool. However, we added them to our board UNLOCKED. When the workshop started the next day, they were ALL LOCKED. It created a terrible experience for our client users and an embarrassment for my team of professionals. We had to delete and re-add the Voting Dots features throughout the board as our participants are working on it.

Do these elements need to be added last, after everything else is locked? (It’s a bit like having to lay down a background frame and build content on top of it. This is a HUGE hassle and something I’ve seen users asking about. Do we need to build our boards in layers?)

It’s a poor workflow for a board designer and an embarrassment when the board doesn't respond the way we expect for our client participants.


Hi @Tim McCleary 

 

Thank you for sharing your experience. I understand how frustrating this situation can be, especially during an important client workshop. I can see that there's a support ticket regarding your concern, and one of our support team members is actively handling your case.

 

If you don’t mind, it would be very helpful if you could share the instructions or solutions provided by our support team here in the community. This could greatly assist others who might be experiencing similar issues.

 

Thank you for your patience and cooperation!


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